Guest experiences and reviews
We would like to share other guests’ feedback of Wens Chalets with you. We send our guests a survey after a stay in one of our catered chalets and ask them to write a review. These reviews are listed below. Of course you can also find reviews about Wens Chalets on Zoover and Tripadvisor.
Chalet Zita ticked all the boxes. Location is just off the slopes, chalet clean, hosts very friendly and informative and food was very tasty! We also enjoyed the complimentary beverages each evening.
Wens Chalets provide excellent value for money. If you want high end luxury, go to 5* hotel. I've already recommended Wens Chalets to some of my friends.
We were a group of 15 people staying in Chalet Christiane in St. Anton. Very nice chalet in a quiet area but well located with respect to the ski-bus (50-100 meter walk to bus-stop). Lovely hosts, nice rooms and good food.
Fantastic stay in Chatel. Although the chalet was a little basic it was clean and comfortable. The chalet staff were outstanding and made our stay very special. Would highly recommend
Our stay at Chalet Regina was superb! We were a group of 18 colleagues and were extremely well taken care of by both wens customer services and the chalet staff.
Organisation:
Wen's customer service staff (Stephanie) were extremely accommodating of our large party, helping us with: the initial booking, dealing with payments from many individuals, organising rooms, our late arrival at the chalet and all other annoying queries we had. With prompt and helpful responses, their customer service was excellent.
Chalet:
Chalet Regina is fantastic. A nearly flat 2 min walk to the Nassereinbahn lift, with 3 ski shops immediately adjacent, which Wens offer a 10% discount for.
The rooms are better than photographed, all with very comfortable twin beds which able to be split into singles, ideal for us as colleagues sharing rooms. En-suites had great pressure, and hot showers and 3 bed rooms had baths (perfect if you have kids).
The overall chalet is decorated as per the photos, to a fantastic standard. Ask the staff and they'll have the sauna ready for when you get home!
Food and drink:
The food was varied and very good. Breakfast was typically continental with fresh bread, cheeses, hams. Yogurts, cereals, fruit, juices, coffee, tea.
3 course meal everyday, often Italian inspired. The main meals we had:
Lasagne, Pork Loin with Sweet Potato, Chicken Curry, Mushroom risotto, Beef Stew, Spaghetti with Salmon. Fantastic starters and deserts too. Vegetarian options also looked very good.
There are fridges in both lounges and in the dining room, which are always stocked up with beer and wine. Fantastic for a cozy night in after a day on the mountain!
All in all cant recommend enough. We had a fantastic time and will go back in a heartbeat.
Our hosts were exceptional, and our chalet had everything we needed to make the most of our week. It was a week to remember and I’m sure I will be booking with wens again.